SAP Cloud for Customer (SAP C4C) is a software-service platform (SaaS) for sales and services. The platform comprises of SAP Cloud for Sales and SAP Cloud for Service, which are advertised as discrete elements by SAP.
SAP C4C is based on individual products -
1.SAP Cloud for Sales
2.SAP Cloud for Marketing
3.SAP Cloud for Social Engagement
key objectives of SAP Cloud for Customer -
Benefits of SAP C4C:
1.One of the fundamental advantages of utilizing SAP C4C is the expense of working costs and support of operations.You can take licenses as indicated by your necessities and this can be expanded on interest.
2.The SAP C4C arrangement is overseen by the vendor and every single operational expense and support are the obligation of the vendor.
3.The SAP C4C arrangement enables you to oversee customer needs from anyplace and with seven-level security from cloud service providers.You can get to all customer information paying little respect to where it is put away or accessible.
4.SAP C4C is cloud-based and utilizes secure and quick correspondence utilizing portable, web-empowered, iOS, Android and Windows-based versatile platforms in both online and disconnected mode.
5.SAP C4C gives prepackaged incorporation to SAP ECC, CRM and Outlook. It incorporates the HTML5 UI, the Silverlight UI and IOS versatile applications, the Android platform and HANA joining for HANA Cloud.
6.SAP C4C has a multi-client design where the arrangement and segments are shared among different customers. It is conceivable to pick a solitary occupant by paying extra expenses. In a multi-inhabitant condition, all updates and discharges depend on C4C custom answers for different customers.
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