A "facility" is a real thing built or implemented to serve a specific purpose. Buildings, IT infrastructure and services, lighting, furniture, and taking care of the grounds are all examples of facilities.
Office support services are all about how these buildings are run. It is a type of management that ensures that support services for different organizations are practical and efficient. It is a part of an organization that works to improve the productivity of the organization and the quality of people's lives by integrating people, processes, places, and technology into the environment as it is.

What are the main types of office support services?

Cleaning
It is essential for the value of a building or property and for the organization and its employees to keep it in good shape. So, cleaning is one of the essential parts of facility management. This category is about keeping the place clean, getting rid of the trash, fixing the plumbing, and ensuring people have a healthy workplace. Some services, like window cleaning, are sometimes given to other companies.

Checking and fixing up the hardware
The second category is about inspecting and taking care of any building hardware. This means keeping an eye on the smoke detectors and air conditioners in each office and taking care of the elevator system.

Safety, health, and the environment
This category concerns the environment, people's health, and safety. This is done by making and keeping safe and healthy workplaces that are also sustainable and good for the environment. One example could be ensuring there is enough clean air for the workers and that the facility doesn't leave too much carbon footprint.

Taking care of space and moving
Change is something that organizations have to deal with often. This could mean that a company needs to grow or move to a new place because the number of employees has gone up or down. One reason could be that the organization is having a busy or slow season.
Moving or expanding a business can be expensive without clear plans and help from Computer Aided Facility Management software. A facility manager who works in this field should be able to make sure that these changes go smoothly and also follow the rules.

Services for security
In office support services, security service means taking care of the security infrastructure, including staffed security. Security service includes:
• Checking the central alarm system.
• Making sure it keeps everything intact.
• Keeping track of key cards.
• Keeping security cameras in good shape.
• Making security rules for staff.

Facility managers in retail are also in charge of keeping the products and security labels safe.

Operational
Organization and coordination are needed for a school or office to work well. This means setting up times for meetings, making sure the coffee machines work and making particular food is delivered on time. There is often also a help desk that needs to be run.
A help desk that can receive, sort, and solve problems. Problems with software or hardware, like a copy machine that doesn't work or a light that's burned out. The facility manager's job is to ensure that all of these services work together efficiently and effectively.

Continuity of Business
Business continuity is one of the essential parts of office support services. This means ensuring that services are reliable so that a business doesn't lose hours because of problems within the organization.
This can be caused by a power outage, switching to a new system, inability to access the server or a natural disaster like an earthquake. Facility managers can develop a plan B so the business can keep running even if something goes wrong.

Advantages of office support services


Efficiency
Office support services that work well are needed for a business to work better. As was already said, good facility management helps to keep employees motivated and gives the company more time and energy to focus on day-to-day operations. It also ensures that the company's assets are in good shape and that health and safety rules are followed. This makes a company more efficient.


Conclusion
Facility management is a support service that helps an organization reach its goals by giving everyone a safe, comfortable, and environmentally friendly workplace every day. With good facility management services, you can create a happy and healthy workplace where people who work there come to feel energized and ready to work.

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